"We can't open this file."

Why Windows Can't Open Your HEIC File

When you double-click a HEIC file (from your iPhone or another device), Windows may show "We can't open this file" or ask you to choose an app. That happens because HEIC isn't fully supported out of the box on Windows—the format is common on Apple devices but requires extra codecs or a converter on PC.

Solution: Convert HEIC to JPG on Your PC

HEIC Converter runs locally on your Windows machine. No uploads, no paid Microsoft Store add-ons. Convert one file or entire folders to JPG, PNG, or PDF so they open in any app.

Open your HEIC photos everywhere—convert them once

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